Terms of Service

1. Acceptance, Studio Status & Written Agreements

By accessing or using this website, you agree to these Terms of Service. All web design, software development, and systems engineering services are operated by Aaron Christianson under Christianson Web Studio in Massachusetts. Content, case studies, pricing ranges, and architectural diagrams on this site are for informational purposes only and do not constitute a binding offer. Paid client work begins only after both parties execute a written Statement of Work (SOW) or Master Services Agreement (MSA). If any conflict exists between a signed written agreement and these general Terms, the signed written agreement controls.

2. Project Scope, Change Orders & Client Responsibilities

Services are strictly limited to the deliverables and revision rounds expressly defined in the executed SOW. Feature additions, scope changes, extra integrations, or revisions beyond agreed milestones require a written Change Order with corresponding fee and timeline adjustments. Clients are responsible for providing timely feedback, approvals, brand assets, copy, and access credentials required to complete work.

3. Fees, Non-Refundable Deposits & Non-Payment Remedies

Project deposits and milestone retainers reserve studio capacity and are non-refundable once work on the corresponding phase begins. Invoices are due in accordance with the SOW payment schedule. If any invoice becomes overdue, Christianson Web Studio reserves the right to immediately pause work, suspend access to staging or preview environments, and withhold final source code, credentials, and production deployment until all outstanding balances are paid in cleared funds.

4. Client Delays & Project Dormancy

If a client fails to provide requested materials, approvals, or written feedback for 30 consecutive calendar days, Christianson Web Studio may place the engagement on hold, release reserved production capacity, and invoice all completed work and milestones to date. Resuming a dormant project may require an updated schedule, revised pricing, and a restart fee.

5. Intellectual Property, Pre-Payment Hold & Portfolio Rights

Until 100% of all agreed project fees and expenses have been paid in full, Christianson Web Studio retains sole ownership of all deliverables and grants the client no license to publish, deploy, copy, or commercially use any work product. Upon full and final payment, ownership of custom client-specific code and visual assets transfers to the client, excluding open-source libraries, third-party licensed assets, and Christianson Web Studio's preexisting utility modules, templates, tooling, and technical know-how (for which the client receives a non-exclusive license solely as embedded in the delivered project). Unless prohibited by a mutually signed NDA, Christianson Web Studio retains the right to display non-confidential finished work, screenshots, and high-level technical summaries in its portfolio.

6. Third-Party Services, APIs & External Links

Projects and systems may integrate external providers (including payment processors, cloud hosts, databases, email services, inventory feeds, or AI model APIs). Clients are solely responsible for maintaining their own third-party accounts, billing, terms compliance, and API keys. Christianson Web Studio is not responsible or liable for third-party outages, deprecated APIs, rate limits, data changes, vendor fee increases, or the content and availability of external websites linked from this site.

7. AI, Automation & Informational Outputs Disclaimer

Automated workflows and AI-assisted components generate probabilistic outputs that may be incomplete, outdated, or inaccurate due to upstream model behavior or data limitations. All outputs require independent human review and verification. Neither Christianson Web Studio nor any automated tool provides safety, medical, edibility, legal, financial, or regulatory guarantees.

8. 30-Day Verification Window & Warranty Disclaimer

Following production launch of a paid deliverable, Christianson Web Studio provides a 30-calendar-day verification window covering reproducible software defects against the executed SOW in current evergreen browsers. This verification window does not cover issues caused by client or third-party code edits, CMS content changes, hosting or DNS changes, third-party API disruptions, or new feature requests. Ongoing updates, security patching, and feature work require a separate support agreement.

Except as expressly stated in a signed SOW or within the 30-day post-launch defect window, this website and all deliverables are provided “AS IS” and “AS AVAILABLE.” Christianson Web Studio disclaims all implied warranties, including warranties of merchantability, fitness for a particular purpose, non-infringement, specific revenue or SEO outcomes, and uninterrupted or error-free operation.

9. Limitation of Liability

To the maximum extent permitted by applicable law, neither Christianson Web Studio nor Aaron Christianson shall be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business interruption, arising out of or related to this website, third-party integrations, cyber incidents, or client deliverables, even if advised of the possibility of such damages.

To the fullest extent permitted by law, Christianson Web Studio's total cumulative liability for any and all claims combined shall not exceed (a) the total fees actually paid by the client to Christianson Web Studio under the specific applicable SOW during the three (3) months immediately preceding the event giving rise to the claim, or (b) one hundred dollars ($100) for general website visitors.

10. Client Indemnification

Clients agree to defend, indemnify, and hold harmless Christianson Web Studio and Aaron Christianson from and against any third-party claims, damages, liabilities, penalties, and reasonable legal fees arising from: (a) text, imagery, trademarks, data, or other materials supplied by the client (including copyright, trademark, or privacy infringement claims); (b) the client's business operations, products, services, sales taxes, privacy policies, or regulatory and accessibility compliance (including ADA/WCAG, GDPR, CCPA, or PCI requirements); or (c) unauthorized changes to or misuse of delivered systems.

11. Acceptable Website Use & Force Majeure

Visitors may not scrape, mirror, hotlink, reverse-engineer, probe for vulnerabilities, bypass security controls, or submit automated spam or abusive payloads through this website or its inquiry forms. Christianson Web Studio is not liable for delays or non-performance resulting from events beyond reasonable control, including cloud or ISP outages, cyberattacks against upstream infrastructure, labor disruptions, or natural disasters.

12. Governing Law, Venue, Claim Period & Updates

These Terms are governed by the laws of the Commonwealth of Massachusetts without regard to conflict-of-law rules. Any dispute arising out of these Terms or use of this website shall be brought exclusively in the state or federal courts located in the Commonwealth of Massachusetts, and both parties consent to personal jurisdiction in those courts. To the extent permitted by law, any claim must be filed within one (1) year after the cause of action arises. If any provision is found unenforceable, the remaining provisions remain in full effect. Christianson Web Studio may update these Terms at any time by revising the date at the top of this page.